For shipping within the UK, we offer two convenient options to choose from. Our Standard Shipping allows you to receive your items within 3-5 working days, and the best part is, it's absolutely free! If you're in a hurry to receive your order, our Expedited Shipping option guarantees delivery within 1-2 working days for a nominal fee of $6.99. Whatever your preference, we're here to ensure your items reach you in a timely and efficient manner.

We currently only provide shipping services within the United Kingdom. We do not offer international shipping at this time.

To initiate a return or exchange for a picture frame, please ensure that the item is returned within 30 days from the date of purchase. For the return to be eligible, the picture frame should remain unopened and in its original packaging. This policy ensures a smooth process for processing returns or exchanges.

Certainly, if you're interested in ordering frames in bulk or for wholesale purposes, we encourage you to explore our dedicated wholesale page. This page is specifically designed to cater to bulk orders, offering information on pricing, quantity discounts, and any special arrangements that can be made to accommodate your wholesale needs. Please feel free to visit our wholesale page for more details and to get started on placing your bulk order.

Our frames are crafted using high-quality materials, primarily Polcore and MDF wood. These materials are carefully selected to ensure durability, longevity, and a refined aesthetic for your framed items. Polcore and MDF wood contribute to the overall quality and appearance of our frames, enhancing the presentation and protection of your cherished memories and artworks.

Absolutely, we welcome you to visit our physical store to personally view our impressive selection of frames. You can find us located at 10 Gareloch Rd, Port Glasgow, Glasgow, United Kingdom, with the postcode PA14 5XH. Our store provides you with the opportunity to explore our frames up close, allowing you to make informed decisions and choose the perfect frames that suit your preferences and needs. We look forward to assisting you in person at our store location.

To get in touch with our dedicated customer service team, you have several convenient options. You can find our contact information located above on our website. Whether you prefer to reach out via phone, email, or through an online contact form, our customer service representatives are here to assist you with any inquiries, concerns, or assistance you may require. Your satisfaction is our priority, and we're readily available to provide you with the support you need.