Contact Us
Contact Us for Exceptional Customer Support
Welcome to our Contact Us page! At Framorey, we value our customers' feedback and are committed to providing exceptional customer support. We believe that great communication is the cornerstone of a successful business, and we are always thrilled to hear from our valued customers.
How Can We Assist You?
Whether you have a question, comment, or concern about our products or services, we are here to help in any way we can. Our dedicated team of friendly and knowledgeable customer service representatives is eager to assist you and ensure that your experience with Framorey exceeds your expectations.
Our Commitment to Your Satisfaction
We take immense pride in our commitment to your satisfaction. Whether you have an inquiry about our diverse product range, need assistance with placing an order, want to track a shipment, or have any other questions, our team is fully equipped to provide you with the support you need.
Frequently Asked Questions (FAQs)
Before reaching out to us, you may find it helpful to check our FAQ section. Here, we have compiled a comprehensive list of frequently asked questions that cover a wide range of topics. You might find the answers you're looking for without having to wait for a response.
Stay Connected on Social Media
Want to stay updated on our latest products, promotions, and company news? Follow us on social media! Connect with us on Facebook and Twitter to become part of our vibrant community. Our social media channels are also a great way to engage with us and receive quick responses to any general queries you might have.
Visit Our Physical Store
If you prefer a more personalized shopping experience, we invite you to visit our physical store at 10 Gareloch Rd, Port Glasgow, Glasgow PA14 5XH, United Kingdom. Our friendly staff will be delighted to assist you in person and help you find the perfect products to suit your needs.
We appreciate you taking the time to visit our store today! If you have any questions about any of our products, please feel free to contact us. You may use the form to the right or you can get in touch using the information below.
FAQ
What are your shipping options and delivery times?
For shipping within the UK, we offer two convenient options to choose from. Our Standard Shipping allows you to receive your items within 3-5 working days, and the best part is, it's absolutely free! If you're in a hurry to receive your order, our Expedited Shipping option guarantees delivery within 1-2 working days for a nominal fee of $6.99. Whatever your preference, we're here to ensure your items reach you in a timely and efficient manner.
Do you offer international shipping?
We currently only provide shipping services within the United Kingdom. We do not offer international shipping at this time.
How do I return or exchange a picture frame?
To initiate a return or exchange for a picture frame, please ensure that the item is returned within 30 days from the date of purchase. For the return to be eligible, the picture frame should remain unopened and in its original packaging. This policy ensures a smooth process for processing returns or exchanges.
Can I order frames in bulk or for wholesale purposes?
Certainly, if you're interested in ordering frames in bulk or for wholesale purposes, we encourage you to explore our dedicated wholesale page. This page is specifically designed to cater to bulk orders, offering information on pricing, quantity discounts, and any special arrangements that can be made to accommodate your wholesale needs. Please feel free to visit our wholesale page for more details and to get started on placing your bulk order.
What materials are your frames made of?
Our frames are crafted using high-quality materials, primarily Polcore and MDF wood. These materials are carefully selected to ensure durability, longevity, and a refined aesthetic for your framed items. Polcore and MDF wood contribute to the overall quality and appearance of our frames, enhancing the presentation and protection of your cherished memories and artworks.
Do you have a physical store where I can view your frames in person?
Absolutely, we welcome you to visit our physical store to personally view our impressive selection of frames. You can find us located at 10 Gareloch Rd, Port Glasgow, Glasgow, United Kingdom, with the postcode PA14 5XH. Our store provides you with the opportunity to explore our frames up close, allowing you to make informed decisions and choose the perfect frames that suit your preferences and needs. We look forward to assisting you in person at our store location.
How can I contact your customer service team?
To get in touch with our dedicated customer service team, you have several convenient options. You can find our contact information located above on our website. Whether you prefer to reach out via phone, email, or through an online contact form, our customer service representatives are here to assist you with any inquiries, concerns, or assistance you may require. Your satisfaction is our priority, and we're readily available to provide you with the support you need.
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