Custom Sizes Bespoke Orders Picture Frames Photo Frames Mounts Styrene MDF

Shipping Cost:

• Standard Shipping (3-5 Working Days )  =  FREE
• Expedited Shipping (1-2 Working Days)  =  6.99

Handling / Dispatch Time:

• 1 Working Day

Shipping Services:

• Standard Shipping   =  DX / Royal Mail / Hermes Tracked (3-4 Working Days)
• Expedited Shipping  =  DX / Hermes Express Service (1-2 Working Days) 

Please note that your total shipping time will be equal to: Handling time + Shipping time of the service you choose. For example if you choose Standard shipping which usually takes 3-4 working days to deliver. Then your total shipping time will be 4-5 Working days (1 working day for dispatch and 3-4 business days for courier delivery). 

Return Policy

• We want you to be 100% happy with your purchase and offer a 30 Day "no quibble" guarantee.
• We offer 30 days return policy in the event that you alter your perspective under any circumstance. Item should be returned unopened and in unique pressing. If it's not too much trouble, note client will be obligated for any return postage costs.
• In the event that your thing shows up damage, we require a photograph as we need these for quality control purposes and to advance to dispatch service provider. In occasion a damage item is gotten we will convey a substitution or issue an endless supply of photograph.

You can always contact us for any return query info@framorey.co.uk

We are dedicated to ensuring your satisfaction as you transform your precious memories into stunning works of art. Trust Framorey for all your picture frame needs and discover the perfect frame to beautifully showcase your cherished moments.

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Damages and Issues:

Please carefully inspect your order upon delivery and contact us immediately if you receive a damaged, defective or incorrect item. We will assess the issue and take necessary measures to resolve it.

Exceptions/Non-Returnable Items:

Certain items such as custom products (such as personalized or special order items) or products purchased at a discounted price or during a sale are non-returnable. Please contact us if you have any queries or concerns about your specific item.

Exchanges:

The most efficient way to receive a desired item is to initiate a return of the item you have and once it is approved, place a new order for the item you need.

Refunds:

We will inform you upon receipt and inspection of your returned item and inform you of whether the refund has been approved or not. Upon approval, the refund will be automatically issued to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.